FAQs

What is Cheerity?

Cheerity is a mobile platform that lets you instantly join social media campaigns, or Cheers, for the causes you care about most. Through our simple web app, Cheerity provides an easy, frictionless way to raise awareness, or even money for charities with a few clicks.

How does Cheerity work?

You can join Cheers directly from our web app or through tagged posts that appear on social networks. Simply click the public link, add your photo or video to the hashtag, share in any of your social networks (or by text or email if you prefer), and tag your friends to join. Donations are not required, awareness is incredibly important too!

How is Cheerity different?

Crowdfunding platforms are useful for one-to-many fundraising, but often the message is lost along the way. Cheers are a personal endorsement of a cause facilitated by a direct friend-to-friend invitation. Cheers were designed specifically for social media, you can join a Cheer, make a donation and invite your friends all without ever leaving the Facebook or Twitter browser if you choose. Cheerity believes you should have a choice in how you’d like to participate: you can include a donation, spread awareness or both! Cheerity is charity on YOUR terms.

Is there an app for Cheerity?

Cheerity is a web-based platform. We’re designed for your phone, but there’s no need to download an app in order to use Cheerity. Cheerity works with any mobile browser, and on your desktop as well.

Do I have to make a donation?

Nope! When you Cheer you’re still raising awareness for your cause, spreading the campaign and reaching as many people as possible in the process, many of which will choose to donate themselves. When prompted to make a donation, simply press the “Skip Donation” button to continue with your Cheer.

What payment methods can I use?

You can make a donation using any credit card, including Visa, Mastercard, American Express or Discover. Once you’ve entered your card information, we can safely store it should you wish to donate again in the future. We will be adding many other popular payment methods soon to make donating even easier.

Can I get a refund?

All donations are final and non-refundable as soon as payment is made through the platform.

Will you share my information with the charity or sponsor?

You can participate in any campaign without sharing any personal information. If you make a donation, we do ask you for your name and email address and will use this to send you a receipt. You have the option to share your information with the benefiting charity so they may keep you informed of their work but that is entirely up to you. Cheerity also uses your email address, if provided, to let you know every time someone accepts your invitation. There is a link at the bottom of each notification email to change your preferences. When you participate in a partner campaign using the Cheerity platform, your information will be shared by the sponsoring brand or charity. For more details on how your information is protected, please check out our Privacy Policy.

How do I get in touch?

If you ran into a problem using Cheerity, you can report an issue here. To get in touch with us about anything else, drop us a line here.

I’m a brand or 501(c)(3), how do I learn more?

We’d love to build a participating marketing campaign for you to activate your fans and supporters and their friends. Drop us a line here and we will be in touch.